Privacy Policy

Macreq Manufacturing Services Private Limited (“Macreq”, “we”, “our” or “us”) respects the privacy of visitors, customers, suppliers and other people who interact with our Website. This Privacy Policy explains the types of information we may collect, why we use it and the choices available to you.

1. Information we may collect

Depending on how you use the Website, we may receive information such as your name, business email address, phone number, company name, job title, enquiry or RFQ details, and any drawings, specifications or other files you choose to provide. We may also receive technical information associated with Website access, such as IP address, browser type, device information, pages visited and basic server-log data.

2. How we use information

We may use information to respond to enquiries, evaluate RFQs, provide quotations or services, maintain business records, support customer and supplier relationships, improve the Website, protect our systems and comply with legal or contractual obligations. We do not sell personal information.

3. Technical and confidential information

Drawings, specifications and other project information are used only for legitimate business purposes connected with the relevant enquiry, quotation or project and are handled according to applicable confidentiality commitments, access controls and contractual requirements.

4. How information is collected

Information may be collected when you email us, use an enquiry or RFQ interface, communicate with our team, provide information during a business relationship, or browse the Website. We aim to collect only information reasonably necessary for the stated purpose.

5. Sharing and disclosure

We may share information with employees, professional advisers, service providers, manufacturing or logistics partners, or other parties where reasonably necessary to fulfil a legitimate business purpose and subject to appropriate controls. We may also disclose information where required by law, regulation, court order or a valid governmental request.

6. Third-party services and external links

The Website may link to or embed third-party services such as Google Maps and LinkedIn. Those providers operate under their own privacy terms. We recommend reviewing their privacy policies when using those services.

7. Cookies and similar technologies

The Website and embedded third-party services may use cookies or similar browser technologies. For more information, see our Cookies Policy.

8. Retention

We retain personal and business information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business and quality records, to resolve disputes, or to comply with applicable legal and contractual requirements.

9. Security

We use reasonable administrative, technical and organizational measures designed to protect information against unauthorized access, loss, misuse or alteration. No internet or storage system can be guaranteed to be completely secure.

10. Your choices and rights

Subject to applicable law, you may request access to, correction of or deletion of personal information held about you, object to or restrict certain processing, or withdraw consent where processing is based on consent. Where applicable, individuals in jurisdictions such as the European Economic Area may have additional rights under the GDPR.

11. International processing

Some service providers or technical infrastructure may process information outside your country. Where required, we take reasonable steps to ensure such transfers are handled in accordance with applicable data-protection requirements.

12. Changes to this Policy

We may update this Privacy Policy to reflect changes in our Website, business practices or applicable requirements. The latest version and update date will be published on this page.

13. Contact and privacy requests

To ask a privacy question, withdraw consent where applicable, or request access, correction or deletion of personal information, contact support@macreq.com.